In this webinar we will provide an overview of how and why difficult conversations occur in the workplace and introduce techniques for you to manage them.Within the webinar we will cover the following:
- How and why conflicts arise in the workplace
- The importance of giving and receiving effective feedback
- Overcoming barriers to difficult conversations
- Managing emotions
- Taking a coaching approach to build positive relationships, motivation and personal responsibility
We would like participants to engage in this webinar. We will be asking people to share their views and we will welcome questions.
Please book you place here.
Tuesday 20 October 2020
This webinar is free of charge.