Managing difficult conversations with BrightBird Coaching & Training

In this webinar we provide an overview of how and why difficult conversations occur in the workplace and introduce techniques for you to manage them. Within the webinar we cover the following:

  • How and why conflicts arise in the workplace
  • The importance of giving and receiving effective feedback
  • Overcoming barriers to difficult conversations
  • Managing emotions
  • Taking a coaching approach to build positive relationships, motivation and personal responsibility

The law and practice referred to in this article or webinar has been paraphrased or summarised. It might not be up-to-date with changes in the law and we do not guarantee the accuracy of any information provided at the time of reading. It should not be construed or relied upon as legal advice in relation to a specific set of circumstances.

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