FAQ - What is shuttle mediation and how does it work?

Family mediation does not always need to be undertaken with the couple in the same physical or virtual space. Sometimes a couple may feel that they don’t wish to be in the same space, virtually or otherwise.  So how does it work?

In shuttle mediation, you will be in one space and your former partner will be in another, you won’t be able to hear or see each other and the mediator/s will go between you both.

How does it work in person?

In person, you will be in one room and the other person in another. We will give you each staggered arrival times so that you don’t see each other. We can also arrange for you to leave at separate times.

How does it work online?

You will each have your own separate Teams link, that way, there is no risk of you seeing each other by chance. The mediator will go between the two links.

Will I be on my own?

Yes, during shuttle mediations, the mediator/s will go between you both, so there will be periods of time when you are on your own and you will be able to gather your thoughts. 

Will the mediator share what I say in my room?

Yes, the mediator needs to remain impartial, thus they will share with the other person what has been said, albeit they are likely to reframe it.

Can I have a break?

Of course. We know that you may well need and want breaks. If you are in the office we have a range of refreshments and, of course, if you are at home you will want to be able to make a drink.

Once I start shuttle does it have to stay that way?

Not at all. If you feel that you want to move away from the shuttle model to face to face, that is fine and we can even facilitate that during the session. Similarly, if you want to move to shuttle that is also ok and can be facilitated.