Client satisfaction survey

Stone King LLP are committed to providing high quality client care. We welcome feedback from you at any stage of your matter and your feedback is very important to us. We would be grateful if you could take the time to answer the questions below.

Name

Which member(s) of the team looked after your matter?

How would you rate the service you received in the following areas? (please tick):

Questions	Excellent	Good	Poor	N/A
Our speed of response to your initial enquiry	Excellent	Good	Poor	N/A
The welcome you received if/when you visited the office	Excellent	Good	Poor	N/A
Our speed of response to phone calls and correspondence	Excellent	Good	Poor	N/A
Our understanding of your requirements	Excellent	Good	Poor	N/A
The quality of our work	Excellent	Good	Poor	N/A
The clarity of advice provided	Excellent	Good	Poor	N/A
Cost/value for money	Excellent	Good	Poor	N/A